Privacy Policy for Phoenix Putter Co.

Effective Date: 6/25/2024

Welcome to Phoenix Putter Co. We respect your privacy and are committed
to protecting your personal information. This privacy policy explains how we
collect, use, and share information about you when you visit or make a purchase
from our website (the "Site").

1. Information We Collect

Personal
Information: We collect personal information that you provide to us when you
register an account, place an order, or subscribe to our newsletter. This
may include your name, email address, shipping address, and billing
information.

Usage
Information: We automatically collect information about your interactions with
our Site, including the pages you visit, your IP address, and browser
information.

Cookies: We use cookies
to improve your experience on our Site by understanding your preferences
and providing personalized content.

2. How We Use Your Information

To process and
fulfill your orders, including managing payments and shipping.

To communicate
with you about your account and provide customer support.

To improve and
personalize your shopping experience on our Site.

For marketing
purposes, such as sending you promotional emails about new products or
special offers.

3. Sharing Your Information

We may share
your information with service providers who assist us in operating our
business, such as payment processors and shipping companies.

We may disclose
your information if required by law or in response to a valid request by
public authorities.

4. Security

We take
reasonable measures to protect the information we collect from loss,
theft, misuse, and unauthorized access.

5. Your Choices

You can update
or correct your account information at any time by logging into your
account on our Site.

You can opt out
of receiving marketing emails by following the unsubscribe link in the
emails.

6. Changes to This Privacy Policy

We may update
this privacy policy from time to time. The updated version will be
indicated by an updated “Effective Date” and the updated version will be
effective as soon as it is accessible.

7. Contact Us

If you have any
questions about this privacy policy, please contact us at: info@phoenixputterco.com

Shipping Policy for Phoenix Putter Co.

Effective Date: 6/25/2024

Thank you for visiting and shopping at Phoenix Putter Co. The following
terms and conditions constitute our Shipping Policy.

1. Domestic Shipping Policy

Shipment
Processing Time: All orders are processed within 1-5 business days. Orders are not
shipped or delivered on weekends or holidays. Custom orders are subject to
change due to graphic and mock up confirmations. Custom order shipping
times vary.

Shipping Rates
& Delivery Estimates: Shipping charges for your order
will be calculated and displayed at checkout. Estimated delivery times are
as follows:

Standard
Shipping: 3-7 business days

Expedited
Shipping: 2-5 business days

Overnight
Shipping: 1-2 business days

Shipment
Confirmation & Order Tracking: You will receive a Shipment
Confirmation email once your order has shipped containing your tracking
number(s). The tracking number will be active within 24 hours.

2. International Shipping Policy

We ship
worldwide. Shipping charges and delivery estimates for international
orders will be calculated and displayed at checkout.

Please note
that you are responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the
customer (tariffs, taxes, etc.).

3. Delivery Delays

Phoenix Putter
Co. is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a
claim.

We are not
responsible for delays caused by shipping carriers, especially during high
volume periods, but we will do our best to ensure your order arrives on
time.

4. Returns Policy

Our Return
& Refund Policy provides detailed information about options and
procedures for returning your order. [Insert link to Return & Refund
Policy].

5. Contact Us

If you have any
questions about this Shipping Policy, please contact us at:
info@phoenixputterco.com.

Return Policy for Phoenix Putter Co.

Effective Date: 6-25-2024

Thank you for shopping at Phoenix Putter Co. If you are not entirely
satisfied with your purchase, we're here to help. The following terms and
conditions constitute our Return Policy:

1. Return Window

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-returnable Items

Custom Goods: Please note that any custom-made products are not eligible for returns due to their bespoke nature. However, if your custom product has defects or issues, we will offer a replacement. Contact us with details of the product and the defect.

3. Return Process

To initiate a return, please email us at info@phoenixputterco.com with your order number, details of the product, and the reason for the return. We will provide you with instructions on how and where to send your package.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your
returned item. We will immediately notify you of the status of your refund
after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the
same item, send us an email at info@phoenixputterco.com.

6. Contact Us

If you have any questions on how to return your item to us, contact us at
info@phoenixputterco.com.